Replay has implemented a robust security framework to ensure the privacy and protection of user data, highlighted by achieving SOC2 Type 2 certification to demonstrate the effectiveness of their security controls. Since beginning their SOC2 journey in late 2021, Replay has strengthened its security posture with measures such as strong identity and access management using SSO and IAM roles, comprehensive monitoring with tools like CloudTrail, GuardDuty, Dependabot, Snyk, and Semgrep, and a commitment to regular patching and updates. The company ensures infrastructure security by containerizing recordings in Kubernetes pods, anonymizing production data for testing, and using Tailscale and Araali Networks for perimeter protection. Replay also prioritizes customer data ownership and offers features like SSO and OIDC without additional costs, while providing a channel for security researchers to report issues, although a bug bounty program has not yet been established.