How Finch Legal Uses Reducto to Help Paralegals Manage 5x More Personal Injury Cases

Finch Legal, founded in 2024, supports personal injury firms with an AI-enabled, services-first model in which in-house paralegals use technology to manage substantially larger caseloads while engineers rapidly refine workflows based on direct feedback. Its main challenge is reducing the time paralegals spend reconstructing a case’s status from roughly 250 documents per file, including medical records, insurance information, correspondence, and reports. Reducto processes every incoming document into structured, machine-readable text with page-level metadata and citation locations, allowing Finch Legal to classify documents, update case information, detect required actions, and flag risks as new files, emails, or messages arrive. Citations are particularly valuable because they let paralegals and partner firms trace extracted information back to the original evidence, combining automation with human review. After initially operating within established firms’ processes, Finch Legal is expanding toward handling cases end to end, with document ingestion and traceable automation remaining central to its approach.

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