On June 12, 2025, a global outage on Google Cloud Platform (GCP) caused by an automated quota update disrupted many critical internet services, but Redpanda Cloud customers remained unaffected due to the company's robust cell-based architecture and service design. Despite the chaos affecting several prominent companies, Redpanda's internal systems, leveraging a self-managed observability stack and redundant service architecture, continued operation without major issues, highlighting the effectiveness of their safety and reliability practices. The incident underscored the challenges of managing complex systems, as the non-linear nature of these systems often leads to unpredictable outcomes, a concept akin to the butterfly effect in chaos theory. While Redpanda's cloud clusters were prepared for high availability with features like a replication factor of at least three and local NVMe disk storage, the company acknowledged the role of luck in emerging largely unscathed, with only one non-production cluster in the us-central-1 region affected. The incident emphasized the importance of systems thinking and control theory in managing socio-technical systems, particularly as technology continues to evolve with the rise of AI, suggesting a need for the industry to refine these skills in the absence of AI replacements.