Redocly underwent a significant transformation to address limitations in its existing system, primarily driven by the need for increased flexibility to accommodate new technologies and evolving customer demands. This initiative was spearheaded by CTO Roman Hotsiy, who, despite initial skepticism from the team, developed a new core engine dubbed "New Hope." The journey was fraught with challenges, including external pressures like the war in Ukraine and difficulties in team expansion. With guidance from an advisor, Redocly recognized the broader potential of its tools beyond documentation, envisioning them as central to engineering teams and fostering collaboration between developers and non-developers. Focusing on customer feedback, especially from industries such as banking and travel, highlighted the need for improved onboarding and documentation. Committed to returning to a self-service model akin to GitHub, Redocly set a launch date aligned with its anniversary, unveiling new products—Redoc, Revel, Reef, and Reunite—collectively known as Realm, marking the start of a new era for the company.