Company
Date Published
Author
Miguel Allende
Word count
429
Language
English
Hacker News points
None

Summary

As a Customer Advocacy Manager at Redis Labs, I have the privilege of hearing first-hand accounts from customers who use our product, including their successes and challenges. The success of my role is heavily dependent on customer happiness, as everyone's job at Redis Labs is tied to customer satisfaction. When we were named a Gartner Peer Insights Customers' Choice in 2019, it was a testament to the support of an active and passionate community that helped us maintain a 4.6 rating based on over 100 reviews. This recognition highlights the importance of customer feedback in shaping our products and journey, and we look forward to continuing to foster these relationships with our customers who submitted reviews. Our goal is to build on the experiences that contributed to this distinction, and we encourage others to share their Redis stories by joining Gartner Peer Insights.