The fintech company, which manages over 300 branded credit card programs, needed to upgrade its outdated content management system due to scalability issues and the need for more efficient client onboarding processes. After transitioning to a microservices architecture, they chose Redis Enterprise as their primary enterprise caching tool, citing its ease of setup and maintenance, low maintenance requirements, and ability to scale efficiently. The transition has resulted in significant performance improvements, including a 4 times increase in throughput and a system uptime of almost 99%. The company plans to standardize on Redis Enterprise and explore developing a chatbot application using the platform.