To address the coronavirus (COVID-19) pandemic, Redis has reiteratated its commitment to customer health and safety while ensuring reliable service and support. The company has developed a business continuity plan over the past eight years, with measures in place to ensure seamless delivery of service and support. With five offices on three continents and employees working remotely, Redis is taking steps to maintain connectivity and productivity through virtual collaboration tools. The company's managed database-as-a-service offering, Redis Enterprise Cloud, provides high levels of resiliency and availability, ensuring 99.999% uptime and uninterrupted operations. To contain the virus, Redis has moved its annual conference to a virtual event, providing an opportunity for the community to connect remotely.