ReadMe is dedicated to enhancing the documentation experience for both developers and end users by making APIs more user-friendly, regardless of technical skill level. In 2019, they achieved significant progress toward this mission by introducing features such as auto-generated code samples, real API Key displays, and API Logs within the Reference section, which simplify API usage and debugging. Looking ahead, ReadMe plans to implement new features like API onboarding for beginners, curated examples for diverse use cases, and integrations with support tools to diagnose issues. Additionally, they aim to improve their core product by updating their markdown and API editors to be more intuitive and flexible, enhancing mobile support, and refining the API Explorer. ReadMe encourages feedback through their published product roadmap and is actively hiring to further their goal of improving API experiences across numerous companies.