Kevin Smith, co-founder and CTO of Operable, discusses the company's mission to enhance developer and Site Reliability Engineer (SRE) experiences through their product, Cog, a chatops bot. Having a background in engineering roles at companies like Opscode and Heroku, Smith and CEO Mark Imbriaco created Operable to address the growing need for chatops solutions that cater to enterprises with complex requirements such as access controls and audit logging. Cog differentiates itself from similar tools by offering a Unix-inspired chat interface, a platform for chat command authors, and a robust system for permissions management. It enables teams to automate and manage processes, such as CI pipelines and infrastructure operations, while maintaining strict access based on user roles. As they develop Hosted Cog, an initiative announced at Monitorama, they aim to expand their offerings by introducing automated workflow solutions. Smith also shares a personal recommendation for The Oak City Meatball Shoppe in Raleigh and notes Cog's collaboration with artist Jason Thomas on its visual design.