Justin Jenkins, a Senior Product Manager at DriveWealth, shares insights into his career trajectory and his involvement in developer experience (DX) and documentation projects. Initially having a background in backend engineering and client interactions, Jenkins shifted his focus towards improving developer documentation to enhance the integration times for DriveWealth's partners. In a notable project, he led the transition of documentation to OpenAPI, which streamlined updates and reduced communication overhead. Jenkins emphasizes the importance of continuous feedback from developers to improve tooling and productivity, acknowledging that no one-size-fits-all solution exists. He learned that merely creating tools or processes does not guarantee their adoption, as developers may be too busy or resistant to change. Jenkins values context in documentation review processes and prefers learning from real-world experiences shared at conferences and meetups. His advice for those interested in DX is to pursue constant improvement and enjoy the process of enhancing developer interactions and solutions.