How We Get Almost Bankrupted Because Of A Documentation Typo

One of Qovery's customers mistakenly provisioned a massive 10TB AWS RDS instance due to a documentation error that misprinted disk space units as MB instead of GB, resulting in a hefty bill of $3,713.76. This incident highlighted the critical importance of accuracy in documentation, prompting Qovery to introduce a comprehensive review process for updates to their API and user guides to prevent similar costly mistakes. The experience served as a humbling lesson about the significance of attention to detail and accountability, emphasizing the necessity of clear communication and thorough verification to avoid potential financial disasters and maintain customer trust.