How SUSE Matured QA with Qase

Brandon DePesa's journey at SUSE highlights the evolution of their cloud-native business's quality assurance (QA) processes, transitioning from startup-level, fragmented systems to a unified, data-driven quality framework with Qase at its core. Initially, SUSE's QA relied on lightweight tools and scattered documentation, which became inadequate as the company scaled up, especially after acquiring Rancher and growing the QA team from three to eighty people. The fragmented approach made it difficult to track test coverage and present comprehensive QA metrics to leadership. To address these challenges, DePesa and his team conducted a thorough evaluation of potential QA platforms, ultimately selecting Qase due to its intuitive user interface, flexible import capabilities, and automation-friendly features. This transformation enabled SUSE to streamline its QA processes, enhance visibility across the organization, and improve cross-product testing, thereby reinforcing trust with both open-source users and enterprise clients. The implementation of Qase has not only reduced onboarding time significantly but also facilitated broader organizational engagement with QA data, enabling strategic insights and contributing to the overall quality culture at SUSE.

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