Bitly uses Qase to build a more efficient and collaborative QA process
Blog post from Qase
Bitly, a leading global SaaS company, decided to switch its test management system (TMS) from a previous tool to Qase due to frustrations with collaboration, transparency, and user experience issues. The previous TMS lacked the ability to engage the development team fully, forcing reliance on Excel spreadsheets and limiting visibility into QA processes. Bitly's QA team, led by Director Alisa Demennikova, sought a more intuitive and transparent tool that could integrate seamlessly with existing workflows, including Jira, to enhance communication and data-driven decision-making. Qase was chosen for its modern interface, ease of data migration, and ability to provide read-only access to non-active users, aligning with Bitly’s agile team dynamics and ad-hoc testing needs. The migration process allowed Bitly to restructure their QA processes, utilizing Qase’s features to create more comprehensive test suites, reduce redundancy through Shared Steps, and improve accessibility testing with standardized approaches. This transition has empowered Bitly to become more efficient and metrics-driven, optimizing their testing procedures and enabling the QA team to focus on process improvements and automation.
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