Pulumi has implemented several measures to address the challenges posed by the COVID-19 pandemic, focusing on the health of employees and the continuity of business operations. The company swiftly transitioned to a fully remote work model to ensure employee safety and support social distancing, leveraging its pre-existing remote-friendly infrastructure. Despite the pandemic, Pulumi has maintained its service delivery and continues to release new features, while emphasizing enhanced communication and knowledge sharing within the team. The company has shifted to digital channels to engage with customers, launching initiatives such as weekly live streams and online events, including an upcoming major product launch. Pulumi remains committed to supporting its customers, particularly those in government and healthcare, and invites engagement for further collaboration and support.