Amidst the global COVID-19 pandemic, PubNub is focusing on adapting to the new norms of remote work and maintaining its operations to support its customers across various sectors, such as healthcare and education. The company has transitioned to a Work-from-Home policy, ensuring compliance with SOC 2-Type II policies and maintaining secure access to necessary systems for its employees. PubNub is committed to upholding its 99.999% uptime guarantee and ensuring continuity of service through robust business continuity and disaster recovery plans. The company is dedicated to providing ongoing support to its customers via video conferencing and phone, while recognizing the need for empathy and patience as everyone navigates the challenges posed by the pandemic, including childcare and education adjustments for children and caring for at-risk family members. CEO Todd Greene highlights PubNub's readiness to adapt to the evolving situation and its dedication to ensuring customer success during these difficult times.