Integrating video capabilities into an existing chat service can significantly enhance user interactions, particularly in the context of increasing remote communications. Video calls have become essential in various sectors, including healthcare and remote work, as they offer a more human touch and are critical for digital conferences and live events. PubNub facilitates the addition of video and voice calling to chat apps by offering integrations with A/V providers, thus simplifying the complex task of orchestrating video calls. A combination of video and chat APIs allows for a robust system, avoiding the pitfalls of hybrid systems that often compromise on chat functionalities. PubNub's architecture supports both one-to-one and one-to-many video communications effortlessly, making it ideal for applications ranging from small-scale peer-to-peer interactions to large conferences. The platform's flexibility allows for secure, feature-rich text chats that can operate separately from media streams, ensuring privacy and enhancing user experience. With PubNub, developers can build advanced functionalities such as closed captioning, live whiteboards, and screen sharing, offering users innovative and interactive ways to communicate. The integration of PubNub with video services is straightforward and provides comprehensive control over interactions between users, chatrooms, and video, making it a powerful tool for developing omnichannel communication solutions.