Chat Integrations: Use the Tools You Love

Chat integrations are serverless functions that allow chat applications to invoke third-party APIs, enabling features such as voice and video calling, profanity filtering, live translation, and text-to-speech without the need for server maintenance. By leveraging integrations, developers can use best-in-class services alongside their chat APIs, avoiding being locked into a provider's proprietary solutions and incurring additional costs. These integrations enable enhanced functionality for various digital communication needs, from virtual classrooms to telemedicine, by using services from major cloud providers or specialized firms. Integrations offer flexibility and control over message content, facilitating features like real-time translation and text-to-speech, crucial for accessibility and user experience. PubNub, for instance, allows developers to utilize these integrations through Functions, providing a serverless environment for seamless service integration and message lifecycle control. This approach helps create rich, multi-channel user experiences while maintaining efficiency and avoiding infrastructure complications.