Automate Spam Detection and Prevention

PubNub Illuminate offers a solution for managing chat spam in live events, video games, or real-time betting environments by detecting and preventing chat flooding and cross-posting. These forms of spam can disrupt user engagement and degrade the chat experience, potentially driving users away and affecting community health. Illuminate is a real-time decisioning and analytics tool that automates the detection of spam by tracking message frequency and cross-posting behavior, allowing for immediate action without the need for coding. Users can customize their spam prevention strategy by setting thresholds for what constitutes spam, determining actions for offenders, and adjusting rules based on evolving spam patterns. Illuminate supports a graduated response system to handle spam, starting with warnings and escalating to mutes or bans for repeat offenders, while distinguishing between high message volume from legitimate users and actual spam. This approach ensures an effective spam-free chat experience tailored to the specific needs of different communities.