Automate Muting and Banning in Real Time with PubNub Illuminate

PubNub Illuminate, in conjunction with PubNub's Chat SDK and Channel Monitor, offers a robust solution for automating the detection and moderation of spam and harmful behavior in chat applications. By using the Update Membership action in Illuminate, moderators can automatically mute or ban users who violate predefined spam thresholds, which are identified by tracking message frequency and detecting cross-posting spam. Channel Monitor further enhances this capability by providing real-time and historical views of chat activity across multiple channels, allowing moderators to take immediate action, either manually or automatically, against misbehavior or offensive messages. This system reduces reliance on manual intervention by automating decisions based on live data, helping maintain a safe and spam-free chat environment.