Company
Date Published
Author
Bru Woodring
Word count
1268
Language
English
Hacker News points
None

Summary

B2B SaaS products require integrations to meet customer expectations and seamlessly fit into existing business workflows, but developers often view them as burdensome due to challenges like diverse APIs and inconsistent endpoints. Despite these challenges, integrations are crucial for solving real customer problems, such as streamlining processes and reducing errors, and they significantly enhance the scalability and customer satisfaction of SaaS products. To improve the integration process, it's essential to offload infrastructure tasks to solutions like embedded iPaaS, allowing developers to focus on coding with familiar tools for efficiency. Additionally, involving non-developers in integration tasks through low-code platforms can alleviate bottlenecks and let developers concentrate on core product development. Successful integration strategies can drastically reduce engineering time, as demonstrated by Yoti's reduction of engineering time by 95%, highlighting that while complex, integrations are vital for creating modern, interconnected apps.