Company
Date Published
Author
Bru Woodring
Word count
2111
Language
English
Hacker News points
None

Summary

In the competitive world of SaaS applications, integrating with enterprise resource planning (ERP) systems is essential for retaining and expanding a customer base. As demand for these integrations grows, companies face challenges like managing numerous ERP systems and meeting complex integration requirements. While custom coding was traditionally used, modern solutions like embedded integration platforms as a service (iPaaS) offer significant advantages, including reduced development time, enhanced user experience, and improved customer service. Such platforms facilitate streamlined, scalable, and configurable integrations, allowing companies to maintain strong customer relationships by acting as a hub for critical business applications. By leveraging embedded iPaaS, SaaS companies can efficiently create and manage ERP integrations, reducing churn by making their products indispensable to clients' workflows. Examples of ERP integration flows, such as those between SAP S/4 HANA and an example SaaS app, illustrate the practical application and benefits of these platforms.