Why Proscai chose Prelude to elevate SMS and WhatsApp verification

Proscai, a Mexico-based ERP solutions provider, partnered with Prelude to enhance the delivery of SMS and WhatsApp verifications for their loyalty program, which faced challenges such as SMS deliverability issues, scaling WhatsApp as a verification channel, and managing international customers. Prelude's multi-channel API and smart routing technology enabled Proscai to overcome these obstacles by offering reliable delivery rates through access to a network of local and global providers, simplifying WhatsApp integration, and providing real-time analytics and support through a user-friendly dashboard. The partnership allowed Proscai to improve message delivery rates, efficiently manage international verifications, and maintain strong support relations, significantly boosting their loyalty program's effectiveness.

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