Why Bitstack chose Prelude to boost SMS verification deliverability

Bitstack, a fintech app offering a crypto wallet and bank account functionalities, faced challenges with SMS verification deliverability, crucial for ensuring seamless user onboarding and transactions. Initially relying on providers like Firebase and Twilio, Bitstack encountered unreliable service in various regions, impacting their conversion rates. To address this, they partnered with Prelude, which connects to 20 international and local providers, optimizing message routing for cost-efficiency and high conversion rates. Prelude's approach, focusing on successful code entries rather than mere deliverability, significantly improved Bitstack's delivery and conversion rates, achieving a 99.8% delivery rate and 95% conversion rate. Additionally, Prelude's transparent dashboard allowed Bitstack to monitor and troubleshoot their SMS verification process in real-time, enhancing their operational efficiency and decision-making. The partnership with Prelude, characterized by a shared French origin and a strong mutual understanding, has become integral to Bitstack's operations, solidifying Prelude's role as a key player in their SMS verification pipeline.