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Why BeReal chose Prelude to boost conversion

Blog post from Prelude

Post Details
Company
Date Published
Author
Matias Berny
Word Count
1,028
Language
English
Hacker News Points
-
Summary

BeReal, a rapidly growing social messaging app, chose Prelude to improve its global SMS verification process, enhancing user experience with developer-friendly tools and better pricing. Initially using traditional telco solutions, BeReal faced challenges with SMS reliability and transparency, prompting them to explore Prelude, which offered more affordable rates that decreased with increased volume due to their provider arbitrage model. Prelude's unified APIs and transparent dashboards allowed BeReal to troubleshoot issues effectively, offering insights into SMS failures and improving customer support efficiency. Despite initial skepticism, BeReal transitioned fully to Prelude, benefiting from its rapid iteration and developer-centric approach, which contrasted with the opaque practices of traditional SMS providers. As a result, BeReal found Prelude's pricing, reliability, and transparency crucial for maintaining service quality and combating fraud, making it an ideal partner for handling their SMS verification needs globally.