How PayFit Cut MFA Costs by 35% and Switched to a Scalable Twilio Alternative

PayFit, a leading cloud-based HR and payroll solutions provider, successfully reduced its multi-factor authentication (MFA) costs by approximately 35% by switching from Twilio to Prelude for SMS-based MFA delivery. This decision, driven by the need to maintain cost-effectiveness without sacrificing reliability, was made swiftly due to Prelude's compelling offer of clear value, solid functionality, and responsive support. The integration of Prelude's API was handled entirely in-house, led by Marc Falzon, Senior Software Engineer at PayFit, and was completed smoothly despite minor limitations, such as the absence of a native Auth0 integration at the time. Prelude's reliable service has required minimal ongoing attention, reinforcing PayFit's confidence in their choice, while the cost savings have been significant without compromising service quality. This case study highlights Prelude's ability to provide scalable, cost-efficient solutions for major companies like PayFit, emphasizing robust infrastructure, fast integration, and transparent pricing.