Review of partial outage on 2014-04-28
Blog post from Postmark
The Postmark website and Bounces API endpoint experienced a partial outage on April 24, 2014, from approximately 1:00 PM to 5:30 PM EST. The issue was initially caused by the deletion of view shards in CouchDB views during ongoing maintenance, resulting in a rebuild time of over 24 hours. To work around this problem, hotfixes were implemented using different data sources, resolving the issues around 5:30 PM. Although some performance degradation is expected for certain application features until the views are rebuilt, deleting servers from the website or API is now fully functional, and enhancements to alternate data sources will be made to improve recovery times in case of future CouchDB view degradation.
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