We're using productboard to improve our product planning process by consolidating all customer insights in a centralized inbox, prioritizing features based on customer needs and business value, sharing our roadmap with the team, and validating ideas through a portal. This has significantly improved my comfort level with having a handle on everything we're working on, what we need to plan for, and what customers want, compared to using non-specific tools. The tool's flexibility and customization options have been key in tailoring it to our specific needs, making it easy for the broader team to see benefits without needing to do much. Overall, productboard has added significant value to our product and workflow, and I highly recommend it to anyone looking for a product planning tool.