Home / Companies / Postmark / Blog / Post Details
Content Deep Dive

How to curb failed payment issues with reliable email delivery

Blog post from Postmark

Post Details
Company
Date Published
Author
Kristen DeCosta
Word Count
1,385
Language
English
Hacker News Points
1
Summary

Transactional emails are critical to recurring revenue, and reliable email delivery is essential for customer retention. Dunning emails, in particular, can have a significant impact on business success or failure if not handled correctly. A reliable email service provider can improve dunning campaigns by ensuring technical specs such as DKIM, SPF, custom return-paths, and DMARC are in place to build trust and improve deliverability. Additionally, sender identity should be managed carefully to avoid phishing schemes and credit card scams, and advanced providers should offer white label services to increase the sender reputation of your domain. Effective bounce handling is also crucial to prevent lost revenue due to bounced dunning emails. By prioritizing reliable email delivery, businesses can mitigate the risks associated with failed payment issues and ensure sustainable success.