Keep track of GitHub issues using a Postman collection
Blog post from Postman
Postman has implemented a system using a Postman collection and monitor to efficiently track and address issues submitted by the community on their GitHub support page, ensuring that each issue is assigned, labeled, and replied to within 24 hours. By leveraging the GitHub API and a Slack webhook, the system retrieves issues, checks for team responses, and sends daily reports to a Slack channel to identify any missed issues. This automated process involves setting environment variables, using recursive requests to handle issue comments, and scheduling a daily Postman Monitor to run the collection at 6 pm. Users can customize this setup for their own repositories by importing the GitHub Support sample collection into their Postman app, updating environment variables with personal credentials, and configuring the monitor to maintain oversight of their organizational issues.
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