“Breaking Changes” with ngrok’s Peter Shafton, formerly of Twilio: veteran API stories
Blog post from Postman
Peter Shafton, former VP at Twilio and current CTO of ngrok, discusses the transformative role of APIs in modern business during an episode of Breaking Changes. He highlights how APIs have powered significant digital shifts, such as those seen with Uber and DoorDash, by enabling meaningful digital experiences beyond simple API-as-a-Product offerings. Shafton emphasizes the importance of simplicity and robust API contracts, particularly as enterprises navigate regulatory changes like GDPR and CCP. He also shares insights on the necessity for enterprises to adapt to new API standards and the potential of an API-first approach to streamline operations and enhance observability. Looking ahead, he plans to continue empowering developers at ngrok by addressing common challenges like security and scalability, reinforcing the critical role APIs play in industry regulation and digital transformation.
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