Announcing Manual Approval for Developer Self-service
Blog post from Port
The text discusses the introduction of manual approval for developer self-service actions in Port, an internal developer portal. This feature addresses the limitations of preset options in self-service forms by allowing developers to request exceptions, such as extended time for ephemeral environments, which can then be manually approved to avoid reverting to TicketOps. Manual approval is also advised for actions that could pose risks, incur high costs, or need additional oversight. The process involves configuring a manual approval step in Port, where requests requiring approval are marked as "waiting for approval" and notifications are sent to designated approvers. Once the request is approved or denied, developers receive notifications via in-app messages, Slack, Microsoft Teams, or email. The text also highlights other resources and tools offered by Port, including templates, AI tools, and integration options to enhance the developer experience.