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Debug user issues with new enhancements to Institution Status

Blog post from Plaid

Post Details
Company
Date Published
Author
Hee-Sun Kang & Royce Kok
Word Count
578
Company Posts That Month
11
Language
English
Hacker News Points
-
Post removed?
No
Summary

Plaid has introduced new enhancements to its Institution Status feature, including historical and client-specific views of institution health directly in the Dashboard. These improvements provide data-driven insights to help support users more effectively. The update includes a graphical view showing an institution's connection health over the past two weeks and insight into transaction data freshness for each institution. This helps troubleshoot user issues more quickly and efficiently, improving customer experience.

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