Genpact and Parallel Web Systems Partner to Drive Tangible Efficiency from AI Systems

Genpact, a technology solutions company known for its industry expertise, has partnered with Parallel Web Systems to enhance its research workflows in insurance and sales through AI-native web agents and APIs. This collaboration leverages Parallel's web search tools to automate and improve information retrieval, resulting in faster and more consistent product research and price matching for insurance claims, as well as real-time business insights for sales strategies. Parallel's technology, integrated into Genpact's AI systems, replaces manual processes with automated research, improving efficiency and decision-making by providing real-time, evidence-based insights with source traceability. The partnership addresses the limitations of large language models by offering Genpact's agents access to live web context and updates, which is particularly valuable in regulated industries like finance, insurance, and healthcare.

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