Work Modes for the Future: Ensuring Dutonians and Customers Thrive

PagerDuty has launched OneDuty, a transformative approach to modern work, emphasizing a distributed, flexible work model that prioritizes employee choice, trust, and a digital-first mindset. The initiative began with extensive consultations and internal research, revealing that while 54% of employees still value office access, they prefer reduced physical presence, highlighting the need for offices to evolve into spaces that foster socialization and collaboration. The company is committed to a "distributed by design" philosophy, offering three modes of work—Office, Hybrid, and Anywhere—allowing employees to choose their preferred work environment. This shift aims to create equity in the workplace by ensuring equal access to growth opportunities and enhancing digital experiences. Through OneDuty, PagerDuty seeks to maintain innovation, support employee well-being, and continue delivering exceptional products to customers.