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Blog post from PagerDuty
Post Details
Company
Date Published
Author
David Hayes
Word Count
92
Company Posts That Month
Language
English
Hacker News Points
-
Post removed?
No
Summary
PagerDuty is enhancing user support by integrating context-sensitive help throughout its product, leveraging its support team's efforts on the knowledge base. This ongoing initiative aims to identify and prioritize pages where users most frequently seek assistance, with the goal of continually expanding documentation. Users are encouraged to provide feedback via email to support the prioritization process.
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