PagerDuty, a platform primarily known for alerting users about technical service issues, offers versatile functionalities beyond just monitoring uptime. Within the platform, a "service" is not only a technical component managed by a team but also an object capable of receiving inbound data from various sources, such as integrations, partner tools, or human inputs. This flexibility allows organizations to use PagerDuty for diverse use cases, like managing security integrations, coordinating actions or activities, and monitoring the status of objects in IoT or sensor networks. For example, it can manage security vulnerabilities reported from JFrog Xray scans or notify teams about commercial refrigeration system alerts. Additionally, PagerDuty services support coordination of tasks, such as offboarding employees or managing high-severity incidents via Incident Commanders, integrating with tools like Slack for real-time communication. The platform encourages creative uses of its services, inviting users to share their innovative applications on its Twitch channel.