What’s New: Updates to Event Intelligence, Integrations, and More!

PagerDuty's July Release introduces a range of updates and enhancements aimed at improving response times, communication, and cognitive load management through automation, machine learning, and AIOps. Key features include Runbook Automation for reducing manual tasks, Event Intelligence for better noise management, and new capabilities such as Outlier Incident detection and Change Correlation to quickly identify incident causes. The release also updates ChatOps integrations with Slack and Microsoft Teams for streamlined collaboration, introduces a new service setup flow, and upgrades the service profile for enhanced incident response. Additionally, the Webhooks V3 update offers improved delivery and security, while mobile app enhancements allow users to view past incidents for better triage. These improvements are designed to help teams act swiftly and efficiently during incidents, enhancing visibility and coordination.