What is Zero Trust Security and Why Should You Care?

Automation is revolutionizing business efficiency and scalability, particularly in a volatile economic environment, by streamlining processes and minimizing human error. However, as businesses integrate automation, adopting robust security measures like zero trust security becomes crucial. Zero trust challenges traditional perimeter-based security by not trusting any user or device inherently, regardless of location, and employs continuous identity verification, multi-factor authentication, and strict access controls. This approach reduces the attack surface and mitigates both external and insider threats, supporting remote workforces and ensuring compliance with regulatory requirements. PagerDuty's next-generation architecture for Runbook and Process Automation facilitates automation in secure environments without traditional SSH access, leveraging zero trust principles for enhanced security, performance, and scalability. This enables secure remote operations without needing to open firewall ports, simplifying connectivity and reducing the need for additional infrastructure deployment.