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What DevOps Teams Can Learn From Firefighters & Jack White

Blog post from PagerDuty

Post Details
Company
Date Published
Author
Courtney Ostermann
Word Count
779
Language
English
Hacker News Points
-
Summary

At a PagerDuty Connect event in Toronto, DevOps expert Arthur Maltson highlighted how operations teams can learn from emergency responders' ability to manage noise and respond swiftly to alerts, drawing parallels to a firehouse incident he experienced. As enterprises grapple with increasing digital signals, there's a push to control this "noise" to prioritize critical alerts effectively, akin to creating phone-free spaces at events to enhance focus. Celebrities like Jack White have adopted this approach, collaborating with Yondr to foster distraction-free environments. In parallel, PagerDuty's Event Intelligence product aids IT and DevOps teams by using machine learning to filter essential alerts, improving response times and operational efficiency. This strategy not only enhances employee well-being and productivity but also drives innovation and reduces business disruptions. The broader enterprise can adopt these practices to focus on significant signals, fostering better real-time responses and healthier work environments across various departments.