In an era of increasing technological complexity, organizations are adopting a service ownership approach to manage and democratize knowledge across technical and business teams, with tools like PagerDuty’s Dynamic Service Graph playing a crucial role. This feature provides a holistic view of an organization's services and dependencies, allowing teams to visualize how services connect to deliver customer-facing capabilities and improve incident response by quickly identifying and addressing service issues. Dynamic Service Graph also encourages teams to keep dependencies updated, reducing silos and fostering knowledge sharing, which is essential in a rapidly changing environment. By allowing users to map services and identify missing dependencies, organizations can enhance their understanding of system structures and improve their service ownership models, ultimately minimizing downtime and focusing more on innovation.