Unlocking Automation: A New IDC Report on Automation Standardization

Innovation in automation is rapidly reshaping operational dynamics, making it a strategic necessity for modern enterprises to integrate technologies like GenAI to enhance productivity, reduce risk, and optimize costs. Despite the promise of automation, many organizations experience inefficiencies and higher costs due to fragmented, siloed approaches. A standardized approach can mitigate these challenges and drive significant business improvements by reducing friction, lowering training costs, and creating a cohesive operational environment. The report commissioned by IDC emphasizes the urgency of adopting standardized automation practices to avoid falling behind in a competitive landscape where agility and innovation are crucial. It offers guidance on establishing a unified automation strategy, fostering cross-functional collaboration, and developing change management processes to fully leverage the transformative potential of GenAI, ultimately enhancing business success.