In anticipation of the new year, PagerDuty is hosting a final 2017 webinar to review their latest product innovations and provide guidance on maximizing the effectiveness of their platform in 2018. The event will feature live demonstrations and best practices aimed at transforming chaotic data into actionable insights and automation, with David Shackelford discussing machine learning techniques for enhancing data relevance during urgent issues. Paul Rechsteiner will highlight methods for efficient major incident response, focusing on automation and cross-functional coordination to minimize chaos. Additionally, attendees will learn about new APIs and integrations that enable real-time workflows, allowing users to customize toolchains and automate tasks beyond PagerDuty, ultimately improving service quality and team well-being.