Reducing Recidivism and Encouraging Education in America’s Prison Systems

Mass incarceration in the United States has significantly increased since the 1980s, with over 2.3 million people currently incarcerated, creating a demand for innovative solutions to support the incarcerated population. Edovo, a social impact organization founded in 2014, addresses this issue by providing technology-based solutions such as secure tablets that offer free educational services and low-cost communication programs to over 200,000 active users in more than 40 states. These services help incarcerated individuals maintain personal connections and access educational and vocational opportunities, which are often neglected in the prison system. Edovo's platform is designed to enhance user experience by targeting educational challenges and communication needs, and it relies on PagerDuty to ensure its infrastructure remains reliable and resilient, minimizing disruptions in service. This partnership allows Edovo to maintain critical connections and learning opportunities for its users, supporting their personal growth and preparation for re-entry into society.