Prevent Outages in 2014 – Historical Data, Trends and Alert Processes

CopperEgg, a cloud application monitoring partner, offers insights into creating an effective alerting process by analyzing historical performance data. The post outlines a structured approach to optimize performance by first reviewing historical trends and metrics like response time and availability, especially during high-traffic periods. CopperEgg provides high-resolution performance updates, enabling users to analyze and drill down into specific issues. The next step involves identifying root causes of performance problems using CopperEgg's tools, which allow for detailed insights with minimal navigation. The process continues with setting performance goals based on business needs and past performance, followed by creating specific alerts to anticipate potential issues. CopperEgg allows users to set customized alert thresholds, and integration with PagerDuty ensures that alerts are efficiently routed and escalated to the right personnel. The combination of CopperEgg and PagerDuty aims to provide a comprehensive monitoring solution, ensuring timely alerts and effective incident management, with a free 14-day trial available for new users.