PagerDuty’s 2021 Impact Report: Highlights the Full Power of Cultivating an Impact Mindset

PagerDuty's 2021 Impact Report highlights the company's commitment to social responsibility and environmental, social, and governance (ESG) principles, showcasing their influence through partnerships with customers and community organizations. The report emphasizes the company's approach to social impact, characterized by full-spectrum support, trust-based grantmaking, and fostering an impact mindset among employees, with 92% of Dutonians engaging in volunteer or donation activities. Key achievements in 2021 include deploying $1.87 million in funding to 668 organizations, ensuring equitable COVID-19 vaccine access, achieving gender and race/ethnicity pay equity, and making progress towards 11 United Nations Sustainable Development Goals. The report also details how nonprofit partners like SIRUM and WeRobotics utilize the PagerDuty platform for their missions. Looking ahead, PagerDuty plans to enhance its social impact initiatives through programs like Impact Labs, which offers over $1 million in funding and technical support for Time-Critical Health partners, and the introduction of Impact Pricing to assist nonprofits and B Corporations. The company remains focused on advancing justice, freedom, and health while integrating ESG into its operations and maintaining optimism in the face of global challenges.