PagerDuty: Simplified Pricing and More Value

PagerDuty has revamped its pricing plans to offer more value and ease in selecting the right package for various team needs, ranging from basic on-call management to comprehensive digital operations solutions. The Free Plan is ideal for small teams beginning their digital journey, offering foundational on-call and incident response capabilities. The Professional Plan enhances incident management with real-time response coordination and integrations with tools like JIRA and Zendesk, while the Business Plan is tailored for larger organizations seeking operational efficiency and advanced automation, including ITSM integrations. For those seeking a holistic approach, the Digital Operations plan combines machine learning, automation, and advanced analytics for proactive management and preventing future outages. Additionally, Event Intelligence can be added to Professional and Business plans to optimize incident handling through machine learning. Existing customers are encouraged to contact their account representative for specific inquiries, and new customers can explore a 14-day free trial.