PagerDuty + Microsoft Build 2025: Transforming critical work with AI and automation

At Microsoft Build 2025, PagerDuty was prominently featured in key announcements as a strategic partner in enhancing digital operations through intelligent agents and real-time automation. Highlighted alongside Microsoft Copilot and the newly launched Azure SRE Agent, PagerDuty plays a crucial role in enabling scalable incident response and integrating AI-powered orchestration into operational workflows. Microsoft's introduction of the PagerDuty Copilot Connector allows for seamless integration of on-call schedules and escalation policies within the Copilot framework, facilitating faster and more informed incident response. The collaboration between Microsoft and PagerDuty underscores a shared commitment to transforming operations with AI and automation, aiming to shift enterprises from reactive to proactive operations, thereby enhancing service health and operational resilience.