PagerDuty goes global with national preparedness month: Preparing our workforce for crisis

PagerDuty is emphasizing the importance of preparedness for black swan weather events, such as wildfires, hurricanes, and earthquakes, by training its global workforce during National Preparedness Month. The company is teaching employees, known as "Dutonians," about safety and emergency response through educational sessions and exercises, culminating in participation in the Great ShakeOut earthquake drill. PagerDuty leverages its platform, with over 500 integrations, to coordinate teams during crises, ensuring employee safety and operational continuity. The platform enables real-time communication and triage through tools like Slack, Zoom, and email, while crisis teams focus on disaster recognition, personal safety, and situational awareness. By practicing digital operations principles and running tabletop exercises, PagerDuty aims to ensure its workforce is informed and ready to respond to emergencies, highlighting the importance of preparation in mitigating the impacts of inevitable disasters.