PagerDuty Expands Japanese Presence by Signing Local Market Leader JIG-SAW

PagerDuty has announced a partnership with JIG-SAW, a prominent technology services provider in Japan, as part of its international expansion. This collaboration aims to assist Japanese businesses in enhancing their digital operations management, which includes managing mission-critical assets like e-commerce sites and IoT devices, by leveraging PagerDuty’s real-time, intelligent workflow solutions. Since its founding in 2009, PagerDuty has been relied upon by over 10,000 global companies, including Japanese firms such as Gree and Panasonic, for preventing incidents and optimizing operational responses. The partnership will enable PagerDuty’s platform to integrate with JIG-SAW's automatic operation system, thus expanding operational management capabilities and supporting revenue growth, cost reduction, and improved service levels for thousands of Japanese customers. Recognized globally as a leader in digital operations management, PagerDuty continues to demonstrate its commitment to the Asia-Pacific and Japan region by delivering advanced cloud services in one of the largest and fastest-growing IT markets.