PagerDuty Drives Digital Operations for Atlassian Users

PagerDuty has launched new integrations with the Atlassian suite, including Jira Software, Jira Service Desk, Jira Ops, and Bitbucket, to enhance real-time digital operations for IT, DevOps, and developer teams. Unveiled at the Atlassian Summit in Barcelona, these integrations were developed based on feedback from over 3,000 shared customers, aiming to streamline workflows by providing bidirectional synchronization and greater context through PagerDuty's Event Intelligence capabilities. This collaboration allows Atlassian users to efficiently manage incidents and service requests, leveraging PagerDuty's platform to reduce noise and improve productivity by offering access to over 300 tool integrations. The partnership enables users to engage the right personnel with relevant information in real-time, enhancing coordination across the Atlassian tool stack and offering features not natively available within the Atlassian suite. These integrations are designed to be easy to set up and scale with businesses, allowing teams to work more effectively and drive innovation.